Cancellation Policy for Purchase Options

Some items in our store may be offered as subscriptions, pre-orders, or try-before-you-buy options. This policy explains how you can manage or cancel these types of purchases.

🔁 Subscriptions

When you subscribe to a product, you’ll receive automatic recurring deliveries based on the frequency you selected at checkout.

  • Your payment details are stored securely and charged automatically at the chosen interval — unless you opt to prepay.

  • Subscriptions may auto-renew. You’ll be notified before renewal.

  • By subscribing, you agree to a minimum of 3 completed orders before cancellation is permitted — this ensures fair access to our discounted subscriber pricing.

  • After 3 orders, you’re free to cancel, pause, or change your subscription anytime via the “Manage Subscription” link in your confirmation email.

Not satisfied?
We stand behind our products with a 90-Day “No-Good, Money-Back Guarantee.”
If you’re genuinely not satisfied with your results or experience, you may request an early cancellation and refund. Your satisfaction is our priority.

Please refer to our Returns & Refund Policy for details.

⏳ Pre-Orders

Pre-orders let you reserve an upcoming or out-of-stock product.

  • You may be charged partially or not at all at checkout. Your payment method will be stored securely and charged in full once the product is ready to ship.

  • You can cancel a partially paid pre-order at any time before fulfillment.

  • After fulfillment, cancellation is no longer possible — but you may request a return or refund within our guarantee terms.

More info: Returns & Refund Policy

🧪 Try Before You Buy

Some products may be offered with a try-before-you-buy option.

  • Your payment method is authorized but not charged at checkout.

  • You’ll have a trial period (specified at checkout) to decide whether to keep the item.

  • If the product is not returned within the trial period, your payment method will be charged in full.

All eligible items are covered by our 90-Day Guarantee once payment is processed.

✅ 90-Day No-Good, Money-Back Guarantee

We believe in results — and that’s why every first-time purchase is backed by our no-questions-asked, 90-day money-back guarantee.

If you’re not satisfied for any reason, simply contact us within 90 days of your first order and we’ll issue a full refund — no return required.

Please note:

  • Applies only to first-time purchases of a product.

  • Abuse or excessive refund requests may be denied at our discretion.

  • Refunds are issued to the original payment method.

📩 Need Help?

If you have questions about subscriptions, orders, or returns, we’re here to help:

Email: support@getsuperior.health
WhatsApp: +31 85 333 2358